Terms and Conditions

These terms and conditions explain the rules that apply when you access or use MegaPrize Casino’s website, create or use a player account, play games, participate in promotions, and use any related services we make available.

By visiting the site, registering an account, or using any part of the platform, you agree to these conditions of use. If you do not agree, please do not use the website or services.

These site terms are written to set clear expectations about player responsibilities, account rules, payments, promotions, acceptable use, and how we handle issues like verification, errors, and service availability.

Who can use MegaPrize Casino (adults only)

MegaPrize Casino is intended for adults only.

To use the platform, you must:

• Be at least the legal gambling age in your location (and, at minimum, eighteen years old).
• Use the service only where online casino-style gaming, sweepstakes-style promotions, and related services are lawful for you.
• Understand that access may be restricted in certain countries, regions, or locations, and those restrictions can change.

It is your responsibility to make sure you are allowed to use the platform where you are physically located. If we reasonably believe you are in a restricted location, we may limit or block access, or restrict certain features.

Creating an account the right way

When you register, you agree to provide accurate, current information, and to keep it updated. This helps protect your account, supports secure payments, and allows us to meet verification and compliance obligations.

Key account registration expectations include:

• Your account must be registered in your own legal name.
• You may not create an account on behalf of someone else.
• You may only have the number of accounts permitted by MegaPrize Casino, and we may treat multiple accounts used to gain an unfair advantage as a rule violation.
• We may ask you to confirm details at sign-up, during gameplay, or when you request a withdrawal.

If your registration details are incomplete, misleading, or inaccurate, we may limit account features until the information is corrected.

Identity checks and verification (what we may ask for)

To help keep the platform safe, prevent fraud, and confirm eligibility, MegaPrize Casino may request verification information at any time. This can happen at registration, before a withdrawal is approved, after changes to your account, or when we detect activity that needs review.

Verification may include requests to confirm:

• Identity and age
• Current address or location
• Ownership of a payment method
• Account security details, or other information needed to provide services responsibly

If verification is not completed within a reasonable timeframe, we may restrict deposits, gameplay, redemptions, or withdrawals until the review is finished.

Your account is personal - protect it

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you authorized it.

Your player account:

• Must not be shared with others
• Cannot be sold, transferred, or assigned
• Must not be used “on behalf of” another person

If you believe your account has been accessed without permission, contact us as soon as possible using the support details in the “Contact information” section below.

Deposits, withdrawals, balances, and payment method availability

MegaPrize Casino may offer multiple payment options, which can include ACH, Apple Pay, Google Pay, MasterCard, and Visa. Availability can vary by location, device, banking rules, verification status, and internal review outcomes, and methods may be added or removed over time.

When using deposits and withdrawals, please keep these practical points in mind:

• Processing times and limits can vary by payment method and by player.
• We may apply reasonable checks before approving transactions, including verification and fraud-prevention reviews.
• Withdrawal requests may be reviewed before approval, including checks for bonus terms, account eligibility, and security.
• Your displayed balance may reflect pending transactions, bonus balances, or adjustments needed to correct errors or chargeback outcomes.

You are responsible for using a payment method you are authorized to use, and for ensuring your payment details are accurate.

Bonuses and promotions - read the bonus terms every time

MegaPrize Casino may offer bonuses, free spins, promotions, contests, loyalty rewards, or other incentives. Promotions can change, pause, or end at any time, and eligibility can depend on factors like location, account history, and verification status.

All promotions are subject to their own bonus terms, which may include:

• Eligibility requirements (including location-based restrictions)
• Wagering or playthrough requirements (such as one times to ten times)
• Time limits and expiration rules
• Game restrictions, contribution differences, or excluded titles
• Maximum redemption, conversion, or withdrawal limits where applicable
• Limits on how many times a promotion can be claimed per player, household, device, or payment method

Some promotions may not be available in certain locations. For example, certain offers may be restricted in California, Connecticut, Delaware, Idaho, Indiana, Louisiana, Maine, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, and Washington, even when available elsewhere in the United States.

If there is a conflict between these site terms and a promotion’s specific rules, the promotion rules will apply for that promotion.

Game access can change - and we cannot promise nonstop availability

We work to provide reliable access to games and services, but access may be interrupted or limited due to maintenance, software updates, device compatibility, internet issues, or technical problems beyond our control.

You acknowledge that:

• Some games, features, or promotions may not be available on all devices or in all locations.
• We may add, remove, suspend, or limit games or features at any time, including to meet technical, legal, or operational requirements.
• Game providers and platform software may change over time.

If a game is unavailable or a session is interrupted, we will address the situation in a reasonable way based on available system data and the circumstances.

Fair play rules that protect everyone

Using MegaPrize Casino means playing fairly and using the platform for its intended purposes. You agree not to misuse the service, attempt to gain an unfair advantage, or interfere with the normal operation of the site.

Prohibited behavior can include:

• Using the platform for unlawful purposes
• Providing false information or using someone else’s identity
• Collusion with other players, or coordinated activity designed to exploit promotions
• Fraud, including payment fraud, chargeback abuse, or attempted chargeback abuse
• Bonus abuse, such as using multiple accounts or other tactics to improperly claim offers
• Attempting to manipulate games, promotions, results, or platform systems
• Using unauthorized software, bots, scripts, automation tools, or methods that disrupt fair gameplay
• Allowing another person to access or use your account

If you are unsure whether a behavior is allowed, it is safer to ask support before doing it.

When we may limit service, suspend features, or close an account

MegaPrize Casino may refuse service, restrict access, limit features, suspend promotions, freeze transactions for review, or close an account when we reasonably believe it is necessary to protect players, the platform, and the integrity of our services.

Common reasons may include:

• Incomplete or unsuccessful verification
• Suspected fraud, unauthorized payments, chargeback activity, or account takeover risk
• Attempts to exploit promotions or bypass platform rules
• Use of the site from a restricted location
• Breaches of these platform rules, or of specific promotion rules

We aim to take actions that are proportionate to the situation, and we may request additional information to resolve a review.

Errors, incorrect displays, and technical issues (how we handle them)

From time to time, errors can happen. This may include system outages, game malfunctions, interrupted sessions, incorrect balance displays, incorrect bonus credits, or mistakes in how information is shown on the website.

If an obvious error occurs, MegaPrize Casino may take reasonable steps to correct it, which may include:

• Fixing inaccurate account balances or transactions caused by the error
• Reversing bonus credits that were applied incorrectly
• Voiding wagers or results impacted by a verified malfunction, when appropriate

We will use available logs, game records, and system data to review issues, and we will aim for fair, consistent outcomes.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. You are responsible for deciding how much time and money you are comfortable spending, and for playing within your limits.

MegaPrize Casino may offer responsible gaming tools or account controls, such as limits, cool-off features, or other safeguards, depending on availability. If you feel gambling is no longer staying fun, we encourage you to pause and seek support. You can also review our responsible gaming information at “Responsible Gaming” if it is available on the site.

Intellectual property and permitted use of site content

The website, design, text, graphics, logos, and software elements on MegaPrize Casino are owned by MegaPrize Casino or used under license from our licensors.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where the law allows limited use for personal, noncommercial purposes. You also agree not to reverse engineer, bypass, or interfere with site security or platform functionality.

Third-party providers and linked services

Some services on MegaPrize Casino may be provided by third parties, including game studios, payment processors, identity verification providers, and technical partners. Third-party availability and performance can affect your experience, and those providers may have their own operational limits.

The site may also include links to third-party websites or services. If you follow a link, you are responsible for reviewing that third party’s terms and policies. MegaPrize Casino is not responsible for third-party sites that we do not control.

Limitation of liability in plain language

MegaPrize Casino provides the platform for entertainment purposes. To the extent permitted by applicable law, MegaPrize Casino is not responsible for losses or damages that result from circumstances such as:

• Service interruptions, outages, delays, or technical failures
• Your device issues, software conflicts, unsupported browsers, or internet connectivity problems
• Errors caused by incorrect information you provided
• Unauthorized access to your account due to your failure to protect login details
• Third-party provider outages or failures (including payment or verification services)
• Events outside reasonable control, such as power failures, natural disasters, or widespread network disruptions

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

No guarantees about uninterrupted service

The website, games, and services are provided on an “as is” and “as available” basis.

We work to keep MegaPrize Casino accessible and functioning well, but we cannot guarantee:

• Uninterrupted access at all times
• That every feature, game, bonus, or payment method will always be available
• Error-free operation across all devices, browsers, and locations

Updates to these terms

MegaPrize Casino may update these terms from time to time to reflect changes in services, legal requirements, security standards, or operational practices.

The latest version posted on the website will apply from the date it is published, unless otherwise stated. If you continue to use the platform after changes are posted, that continued use is treated as acceptance of the updated terms. It is a good idea to review this page periodically.

Related policies you should also review

These platform rules work alongside other policies and disclosures on the MegaPrize Casino website. Depending on how you use the service, you may also need to review:

• “Privacy Policy”
• “Cookie Policy”
• “Bonus Terms” or promotion-specific rules
• “AML and KYC Policy” (where applicable)
• “Responsible Gaming”

Each policy helps explain specific topics in more detail, including data use, verification expectations, and promotional restrictions.

Contact information and support

If you have questions about these terms, your account, promotions, or the use of the platform, you can contact MegaPrize Casino support by email at “support@megaprizecasino.com.” Live chat may also be available on the website during certain hours, depending on operational coverage.

Using MegaPrize Casino means following these site terms, playing responsibly, and keeping your account information accurate and secure. These rules are here to protect players, support fair play, and make sure everyone understands what to expect when using the platform. Continued use of the website and services confirms your acceptance of the current version of these terms and conditions.